Cover Letter

Dear Sir/Madam,

I am writing to enquire whether you have a vacancy in your company for a bilingual Manager. I enclose a copy of my CV for your consideration.

As you will see from my resume, I am still collaborating as a free-lance professional with some companies and institutions (both public and private), to whom I am offering my services using both my management and technical skills, particularly in the fields of technology transfer and innovation management.

I am a Systems Engineer (with a specialization in IT) with a degree from the “Sapienza” University of Rome, a PhD in Business Engineering and Management and a Master in Business Engineering from “Tor Vergata” University of Rome. During my graduation studies, I dealt with the behaviors of autonomous robots in dynamic and unknown environments while my PhD research has focused on the role of management policies and practices with regards to software project management dynamics.

In addition to that, my professional life has made me deal with public and private organizations on various innovation topics. Among the latter, I’ve been working in the research field on highly innovative technolo-gies and system analysis methodologies, in Logistics and Transportation, leaning on my IT and BPR knowledge, on ICT innovation diffusion in the Italian Public Administration where I mainly used my IT, change management and organizational skills, on Aerospace & Defense by working mostly on the management of military projects at national and international level.

I believe my rich and varied background has given me sufficient experience that makes me a suitable candidate for any roles requiring skills in the following areas:

• Research and analysis
• Systems Dynamics and Business Process Reengineering
• Project proposals management
• Change Management and Strategic Decision Making
• International Environments

I believe that especially my skills in system dynamics make me a particularly suitable candidate in all those situations where an organization’s vision has to meet new strategic developments and thus where it is necessary to decide on various possible actions and policies by evaluating both qualitatively and quantita-tively (decision support) their impacts on medium-to-long term strategy.

Also, I have been described as proactive, reliable, a quick learner, and highly flexible. I also have proven communication skills, which enable me to interact and work well as part of a team.

I enclose my resume and, should you find it suitable to match the needs of your company, please do not hesitate to contact me. I would welcome hearing from you.

Best regards,
Stefano Armenia

Europass Curriculum Vitae			Stefano Armenia http://stefanoarmenia.eurocv.eu Engineering
PERSONAL INFORMATION
First Name, Surname			Stefano, Armenia
Email			armenias@mac.com
Telephone			+39 06 98872543
Mobile			+39 333 8711021
Country Code			IT
Place and date of birth			Italia Roma 26-12-1971
Gender			Male
WORK EXPERIENCE
Date (from - to)			11-2008 - to present
Name and address of employer			CATTID - University of Rome "Sapienza"
Type of business or sector			University
Occupation or position held			R&D Consultant
Main activities and responsibilities			- Expert on Process Improvement and Optimization - Responsible for the analysis of the impact from the introduction of wireless technology (RFID, etc...) into production/service processes and systems - Expert on Simulation and Dynamic Systems - Responsible for the R&D on Interactive Learning Environments and business simulations
Date (from - to)			05-2008 - to present
Name and address of employer			ALTRAN Italia
Type of business or sector			Consulting
Occupation or position held			Program Management / BPR
Main activities and responsibilities			Customer: Selex SI (AeroSpace & Defense) - 05.2008/01.2009 Deputy Program Manager on the EUCCIS Project, a Command & Control Information System which is developed by Selex SI (a company of Finmeccanica) for the General Secretariat of the European Commission (DGA5), which is managing the project on behalf of the European Military Staff (EUMS). - 02.2009/07.2009 Business Process Analysis, Reengineering and Design of logistic activities for the Temporary Support service to the new Italian Navy Carrier "Cavour" - 08.2009/___ Assistant Deputy Program Manager on Selex SI's Naval Program "Baynunah", for the United Arab Emirates Navy (Combat System Integration and development of the Combat Management System)
Date (from - to)			06-2005 - to present
Name and address of employer			CNIPA - Centro Nazionale per l’Informatica nella Pubblica Amministrazione
Type of business or sector			Public Administration
Occupation or position held			Consultant
Main activities and responsibilities			CNIPA is the National Center for IT in the italian Public Administration - consultant on the projects “Observatory on the adoption of Open Source Software in the Italian Public Administration” and “Public connectivity and Interoperability (SPC / SPCoop): interadministrative processes reengineering and reorganization among the italian Central Public Administrations” - also since the beginning, in collaboration with the R&D Lab at CNIPA, has started supporting the work of some of his students from “Tor Vergata” University (from the faculties fo Economics, Business Engineering and Computer Science) both on their graduation thesis as well as master thesis, regarding advanced aspects on some of the major projects at CNIPA (SPCoop, RFId, Paperless Administrations, etc…) - 2007 / 2008: coordination of a team composed of members from CNIPA and DIT (Tech Innovation Dept. of the Italian Ministers Presidency) on the FP6 QualiPSo project, concerning the research and development of a new framework for Open Source Software Quality and relative industrial software best practices. - has also coordinated the submission of several project proposals to the FP7 and CIP-PSP UE programs
Date (from - to)			10-2005 - to present
Name and address of employer			ESE Srl – Enterprise Solutions Engineering - www.esengineering.it
Type of business or sector			Consulting Company
Occupation or position held			Solution Manager
Main activities and responsibilities			ESE operates in the following fields: ICT, Design and Optimization of Production Systems, Transports and Logistics, Innovative Finance, Organizational Models and Change Management, Knowledge Management and Decision Support Systems Project Manager, ICT Business Unit Coordinator, Pre-Sales - 11.2007 / 07.2009: Project Coordinator for a project dealing with the optimization of the logistic network of a primary Express Courier Company in Italy (SDA) - 05.2006 / 09.2007: Project Manager and Project Coordinator of a workgroup hired by the company Camporlecchio Educational Srl in order to manage the development of software modules for a national financed project named “KEEN – Knowledge in Extended Enterprise Networks” (more info at http://213.92.117.105/), and related to the retrieval and extraction of knowledge from structured and non-structured data sets. The workgroup included PhD and researchers of the University of Rome “Tor Vergata” dealing in AI and Machine Learning. - 01.2006 / 12.2007: Project Manager for the eDemocracy Project “Aniene.Partecipata” (www.anienepartecipata.it), commissioned by an Italian Local Administration (X Comunità Montana dell’Aniene, Lazio), cofinanced by the former Italian Ministry for Innovation in the Public Administration and dealing with the design, development, engineering and test of a web platform regarding the management of processes and information related to the participation of the citizenship to the discussions concerning with the public expenditures on tourism, environment and cultural and historic paths.
Date (from - to)			01-2005 - 10-2008
Name and address of employer			Dept. of Business Engineering and Management, Faculty of Engineering, University of Rome “Tor Vergata”
Type of business or sector			University
Occupation or position held			Lecturer and Post-Doc
Main activities and responsibilities			- 06.2005 / 07.2007 Design and development of two custom dynamic content management websites: http://ciroweb.ing.uniroma2.it, for the Interuniversitary Operations Research Center (CIRO), and http://dii.ing.uniroma2.it, for the Business Engineering & Management Dept. at the Faculty of Engineering, “Tor Vergata” University, Rome - 2005 / 2007 Lecturer for the course “Simulation elements and fundamentals”, a 15 hours module, at the Master of “Network Systems Engineering” (http://web.uniroma2.it/modules.php?name=Content§ion_parent=667), Dept. of Business Engineering and Management at “Tor Vergata” University, Rome. - 2007 / 2008 Lecturer at the Faculty of Economics, “Tor Vergata” University, for the courses “eGovernment” at the Master in Innovation and Management or the Public Administrations, and for the course “Project and Process Management” at the Master in Economy and Management for the National Public Healthcare Systems During the PhD (2001-2004), Lecturer for a 15 hours module, “A Simulation Approach with System Dynamics”, in the course of “Production Systems Models” at “Tor Vergata” University, Rome.
Date (from - to)			04-2005 - 04-2005
Name and address of employer			Telecom Italia, Roma
Type of business or sector			TLC
Occupation or position held			Lecturer
Main activities and responsibilities			Lecturer in "Decision Support Systems", a course of the "Executive Master in Business Administration", in partnership with the Drexel University of Philadelphia, TILS - Telecom Italia Learning Services - and Marketing University ICT
Date (from - to)			03-2005 - 06-2005
Name and address of employer			Dipartimento di Statistica, Probabilità e Statistiche Applicate (Dpt. Of Statistics, Probability & Applied Statistics)
Type of business or sector			"Sapienza" University
Occupation or position held			Scientific Consultant and Project Manager
Main activities and responsibilities			Project on the simulation of the italian national railways timetable, at the Dept. of Models and Decision Support Systems of the national railway company (“Ferrovie dello Stato – Trenitalia”), in collaboration with the Dept. of Statistics, Probability and Applied Statistics at “Sapienza” University, Rome, Italy
Date (from - to)			01-2004 - 02-2005
Name and address of employer			STON Srl, Roma
Type of business or sector			ICT and Business Consultancy
Occupation or position held			Consultant
Main activities and responsibilities			Consultant in Operations Management for STON Srl: consultancy and development of enterprise engineering solutions to SMEs, networking and security, answers to national and european ICT tenders and calls for project proposals
Date (from - to)			03-2002 - 12-2004
Name and address of employer			FORMEZ, Roma
Type of business or sector			Educational Institution for the italian Public Administrations
Occupation or position held			Consultant
Main activities and responsibilities			Consultant for the Project “CRCItalia – italian regional competence centres”, committed by the former Italian Ministry for Technology Innovation, on the subject of the diffusion of Open Source Software in PAs in the second phase of the eGovernment action of the Italian government
Date (from - to)			02-2003 - 09-2003
Name and address of employer			La Gazzetta Politica, Roma
Type of business or sector			Project Manager on web design
Occupation or position held			Project Manager on web design
Main activities and responsibilities			Management for the development of a Dynamic Web Site (PHP, Apache, MySQL) for the Italian National Newspaper “La Gazzetta Politica” (www.gazzettapolitica.it)
Date (from - to)			01-2003 - 03-2003
Name and address of employer			SAGO SpA, Firenze
Type of business or sector			ICT company for Health systems
Occupation or position held			Consultant
Main activities and responsibilities			Advisor and pre-sales on Health-care ICT-Systems
Date (from - to)			01-2002 - 12-2002
Name and address of employer			Logo 2000 – E-le@rning Company, Roma
Type of business or sector			eLearning Company
Occupation or position held			Employed
Main activities and responsibilities			Responsible of the area for the design and development of Business Games and Simulators with the System Dynamics approach. Development of the “Virtual Project” micro world.
Date (from - to)			10-2000 - 12-2001
Name and address of employer			SEMA Group, Roma
Type of business or sector			TLC system integrator
Occupation or position held			Employed
Main activities and responsibilities			Project Analyst on the PPM project (Prepaid Promotion Manager), for the company Telecom Italia SpA
Date (from - to)			03-1999 - 06-2000
Name and address of employer			Italian Navy
Type of business or sector			Defense / Military
Occupation or position held			Ensign
Main activities and responsibilities			After being in the Italian Navy Academy, 11 months as an Officer (Ensign) of the Italian Navy - General Staff, Section of Operations, Training, Intelligence and Statistics.
Date (from - to)			01-1999 - 03-1999
Name and address of employer			dS-Telematica, Roma
Type of business or sector			System Integrator
Occupation or position held			Consultant
Main activities and responsibilities			Software developer and analyst
EDUCATION AND TRAINING
Date (from - to)			11-2001 - 12-2004
Name and type of organisation providing education or training			Dept. of Business Engineering and Management, Faculty of Engineering, University of Rome “Tor Vergata”
Main subjects/occupational skills covered			Doctoral Thesis on Software Project Management, analysis of management techniques and cost estimation methods, according to the latest software engineering techniques and teorie, development of a dynamic simulator Dissertation Title: “Improving the performance of software development projects: a System Dynamics approach”
Name of certification awarded			PhD in Business Engineering and Management (December 2004)
Level in national classification (if appropriate)			n.a.
Date (from - to)			2001 - 2002
Name and type of organisation providing education or training			Dept. of Business Engineering and Management, Faculty of Engineering, University of Rome “Tor Vergata”
Main subjects/occupational skills covered			Management, Finance, Marketing, Technological Innovation, BPR, ERP Systems, Informative Systems, Net-Economy and E-Business, Leadership and Negotiation, Service and Production Systems, Supply Chain and Inventory Management, Strategic Management.
Name of certification awarded			Master in “Business Engineering and Administration”
Level in national classification (if appropriate)			n.a.
Date (from - to)			1990 - 1998
Name and type of organisation providing education or training			Dept. of Computer Science and Systems, Faculty of Engineering, University of Rome “La Sapienza”
Main subjects/occupational skills covered			Dissertation Title: “Control Techniques of Autonomous Mobile Robots”
Name of certification awarded			graduation in Computer Engineering (Robotics and Automation)
Level in national classification (if appropriate)			106 on 110
Date (from - to)			1986 - 1990
Name and type of organisation providing education or training			Scientific Liceum “Benedetto Croce”, Roma
Main subjects/occupational skills covered			n.a.
Name of certification awarded			High School Graduation
Level in national classification (if appropriate)			fullmark of 60 on 60
OTHER LANGUAGES
Native Language			Italian
Self-assessment			Understanding				Speaking				Writing
European level			Listening		Reading		Spoken interaction		Spoken production
English			C2	Proficient user	C2	Proficient user	C2	Proficient user	C2	Proficient user	C2	Proficient user
French			B1	Independent user	C1	Proficient user	B2	Independent user	B2	Independent user	B1	Independent user
German			A2	Basic user	B1	Independent user	B1	Independent user	B1	Independent user	A2	Basic user
			Common European Framework of Reference (CEF) level
SKILLS AND COMPETENCES
PERSONAL SKILLS AND COMPETENCES Acquired in the course of life and career but not necessarily covered by formal certificates and diplomas.			Leadership, team coordination and organization, acquired both as a former member of the Italian Naval Academy and then as a Navy Officer (Ensign), but also due to the experience as a Chief Entertainment Organizer in summer jobs during the period of study at university. Especially in the latter case, I've also worked several times abroad, thus having the chance to deal with different cultures and interacting with people of different languages (especially english, french and german).
SOCIAL SKILLS AND COMPETENCES Living and working with other people, in multicultural environments, in positions where communication is important and situations where teamwork is essential (for example culture and sports), etc			I have a high sense of teamworking and I deeply believe in the enrichment coming from the integration of cultures and disciplines. This is probably due to the fact that during my life I’ve always liked doing my activities in teams: sports, professional, military, artistic. Talking to people (also in different languages) is a way of understanding different cultures as well as also an excellent method for continuous learning, especially in specific working contexts.
ORGANISATIONAL SKILLS AND COMPETENCES Coordination and administration of people, projects and budgets; at work, in voluntary work (for example culture and sports), at home, etc			Leadership, team coordination and organization, analytic and systems thinking, attitude towards strategic planning and decision-making. Organization of multi-cultural events.
TECHNICAL SKILLS AND COMPETENCES With computers, specific kinds of equipment, machinery, etc			Robotic Systems, Systems Theory, Graph Theory and Network Flows, Control Theory, System Dynamics (member of the System Dynamics Society, member of the SD Italian Chapter, member of the SD PhD Students Chapter), Business Simulation and DSS, Project Management, Call Center management, system design and modelling, System Dynamics, Powersim, Vensim, Stella/Ithink, Extend, Arena, Anylogic, GoldSim, iGrafx Process, Process Modeling, IDEF, MatLab, Simulink, LabView
COMPUTER SKILLS AND COMPETENCES Describe your computer skills and competences			Pascal, C, C++, Java, Modula2, Prolog, VisualBasic; Windows NT/98/2000, Linux, Unix, MacOS, Solaris; Saphira, InstallShield, PhotoShop, Office, Access; HTML, FrontPage, ASP, PhP, Jscript, VBScript, MS InterDev, Oracle, SQL+, MySQL
ARTISTIC SKILLS AND COMPETENCES Music, writing, design, etc.			Sports (Tennis, Football, Snowboarding), Music (singing and guitar playing in a rock band), Astronomy, Photography, Reading books, Theater (acting, musical)
OTHER SKILLS AND COMPETENCES Competences not mentioned above.			Bio-Engineerings, Bionics and Cybernetics, Mechatronics
ATTACHMENTS Enter diplomas or other qualifications; Testimonial of employment or work placement; Publications or research.			OTHER QUALIFICATIONS --------------------- - Certificate of Proficiency in English - Italian Board of Professional Engineers (http://www.ording.roma.it/) - Member of the System Dynamics Society & of the System Dynamics Italian Chapter (www.systemdynamics.it) - Reviewer for several conferences and scientific publications PUBLICATIONS AND CONFERENCES ------------------------------ • International System Dynamics Conferences (ISDC): Palermo 2002 (Italia), Boston 2005 (USA) • ISDC 2003: New York (USA). Conference Proceedings. Paper: “Service Quality and Customer Abandonment: a System Dynamics Approach to Call Center Management” • SOR 2003: Heidelberg (Germania). Conference Proceedings. Paper: “Service Quality and Customer Abandonment: a System Dynamics Approach to Call Center Management” • FORMEZ: S. Armenia, M. Mena, P. Testa, "L'orientamento all'utenza nei servizi di eGovernment: un'analisi dei progetti del primo avviso", 2004, Quaderni del Formez, Progetto CRC - Centri Regionali di Competenza, in collaboration with the Italian Ministry for Innovation and Technology (DFP). • ISDC 2004: Oxford (UK). Conference Proceedings. Paper “A System Dynamics approach to a Chemist's Management”; Paper “Bathtub Dynamics at Tor Vergata University” • PHD DISSERTATION: "Improving the performance of software development projects: a System Dynamics approach", Doctoral Thesis, Dipartimento di Ingegneria dell'Impresa, Università di Roma "Tor Vergata", December 2004. • ISDC 2006: Nijmegen (NL). Conference Proceedings. Paper “Dynamic Skill-based Routing: a System Dynamics approach to a Policy Definition in Call Center Management”; Paper “Securitization of future credits in a Public Administration tax-collection process: a System Dynamics approach” • ICEL 2006: S. Armenia, A. Iovanella, G. F. Italiano, G. Murgia, "Using social network analysis for the study of asynchronous interaction in e-learning", in Proceedings of International Conference on e-Learning (ICEL 2006), Academic Conferences Limited, 2006, p 207-216 • ISDC 2007: Boston (USA) • ITAIS 2007: S. Armenia, D. Canini, N. Casalino, “A system dynamics approach to the paper dematerialization process in the Italian public administration”, Venezia, itAIS 2007 - IV Italian Conference of the Italian Chapter of AIS, 3-7, Ottobre 2007 in The Interdisciplinary Aspects of Information Systems Studies, Springer, Heidelberg, Germany, ISBN 978-3908-2010-2. • AIRO 2007: S. Armenia, M. Angelini, F. Baldoni, A.Nanni, “La cartolarizzazione dei crediti futuri nel processo di riscossione di un Ente Locale: un modello System Dynamics”, in Scienza delle decisioni in Italia: applicazioni della ricerca operativa a problemi aziendali, ECIG, Genova, Italy, ISBN 978-88-7544-150-0. • ISDC 2008: Athens (GR). Conference Proceedings. Paper "Analysis of economic impacts and evolutions of the italian cultural event 'La Notte Bianca Romana': a system dynamics approach". Paper "A new system dynamics model for the analysis of the paper dematerialization process in the Italian Public Administration". Paper "The System Dynamics Italian Chapter (SYDIC) community on the web: an online scientific community". Paper "Comparing different approaches in teaching System Dynamics in Italian Universities". • IPMA 2008: Roma (IT). Conference Proceedings. Paper "Improving management effectiveness and overall performance of software development projects through a system dynamics approach" • ISDC 2009: Albuquerque, New Mexico (USA). Conference Proceedings. Paper "Energy Management in Residential Buildings: a system dynamics approach".
DRIVING LICENCE(S) Specify the type of driver's license you possess and list the year it was issued			Car Driving Licence (Cat. B)
ADDITIONAL INFORMATION General information			OTHER WORKING EXPERIENCES -------------------------- Several working experiences in many foreign countries (USA, UK, France, Germany, Greece, The Netherlands, Austria, Switzerland, Tunisia) OTHER REFERENCES: ----------------- NEURONA: http://stefano-armenia.neurona.it/ LINKED IN: http://www.linkedin.com/in/stefanoarmenia EURO CV: http://stefanoarmenia.eurocv.eu